Frequently Asked Questions

Further content to be provided

1 (Q)I've lost my password, can you send it to me?
(A) click here to go through our password retrieval process.

2 (Q) I have problems accessing members pages
(A) You will automatically be logged out after 30 minutes for your security. If you have cookies disabled in your browser then you will be unable to progress within the members area at all. There are a number of ways to allow cookies depending upon your situtation.

Microsoft Internet Explorer: Select Tools, Internet Options, Privacy, click the sites button under Privacy and add http://www.vwftrading.com as an allowed site
Mozilla Firefox: Select Tools, Options, Privacy, select the cookies sub-tab and click on the Exceptions button before adding www.vwftrading.com and clicking allow.
Opera: Select Tools, Preferences, Advanced, select Cookies, click Add, enter vwftrading.com as the site and on the cookies tab click to Accept cookies.